Cancellation & refund policy
Last updated 17 October 2026
You see your complete invitation, with your own details, before you pay. Please check it carefully.
Ready-made invitations
- You can cancel at any time before you pay. Nothing is charged.
- After your invitation is published, the payment is not refundable, because the product is delivered at once.
- You can change your details at any time with your edit link, at no cost.
When we refund in full
- You paid twice for the same invitation. We refund the extra payment.
- Your payment succeeded, but your invitation did not go live.
- Your invitation does not work because of a fault on our side, and we cannot fix it within 3 working days.
Custom invitations
The refund terms for custom work are agreed on WhatsApp before you pay, and depend on how much work is already done.
How to ask for a refund
Contact us with your payment ID within 7 days of the payment. When we approve a refund, the money goes back to the same card, UPI or bank account within 5–7 working days.